Return & Refund Policy
Return Policy
If you are not completely satisfied with your purchase, please return the item for a refund using the following guidelines:
- Return item within 25 days of receipt
- In original packaging and in new, unused condition. Used items will not be accepted.
- With original purchase receipt. Please keep a copy for your record.
- Refunds are made in the form of the original tender. For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
Please note that shipping fees are non-refundable, and return shipping fees are the responsibility of the customer.
Refund Policy
Upon receipt and inspection of the returned item to ensure compliance with our return policy, we will proceed with initiating your refund. Kindly anticipate a processing time of 3-9 business days for the refund to reflect in your original payment method. Please note that the refunded amount will exclude any incurred shipping fees and may be subject to applicable taxes.
Exchanges
Regrettably, our current policy does not facilitate direct exchanges for returned items. Should you desire to exchange a product, you must adhere to our return protocol outlined. Following the return process, you may proceed to place a new order for the preferred item.
Contact Us
Should you require clarification or assistance regarding our return and refund policy, or if you encounter any challenges with a return, please do not hesitate to contact our dedicated customer support team. You can reach us via email at [email protected]. Our team addresses all inquiries as soon as possible and provides comprehensive assistance to facilitate a satisfactory resolution.